Website Heuristic Evaluation

Project Overview

Academy of Art University was looking for a comprehensive analysis to identify usability issues and improve the overall user experience. The evaluation included a detailed review of the homepage and key navigation flows, assessing the site against Jakob Nielsen’s 10 Usability Heuristics.

Outcome:

The engagement resulted in a comprehensive heuristic evaluation report with actionable recommendations aligned to each of the 10 usability heuristics. Recommendations focused on improving clarity, navigation efficiency, error prevention, and overall alignment with user expectations. The findings provided the University with a clear roadmap for enhancing usability, ensuring visitors could efficiently and effectively find information relevant to their needs.